Organizations in Information and Communication Technology (ICT) deal with complex safety and operational issues. They aim to protect resources, ensure data accuracy, and maintain smooth operations while facing challenges with internal controls in tech-filled environments.

Responsibility for controls often gets divided among different departments, causing confusion. There is a lack of staff with knowledge of Information and Communication Technology (ICT) and control frameworks, leading to poor risk assessments. This oversight can make organizations vulnerable to threats like ransomware and phishing scams.

As technology continues to evolve at a rapid pace, organizations are finding themselves in a constant race to update their control methods, which in turn adds complexity to management processes and heightens the vulnerability to fraud risks within the operational environment..

Plus, there’s the added pressure from data privacy laws like GDPR and CCPA. These rules require serious controls over how data is accessed, stored, and shared, making compliance a whole new challenge.

The literature suggests ways to address challenges, including establishing a centralized governance structure for ICT security and internal controls. Training staff is also important to help them understand internal control principles and security practices relevant to their tech environment.

Another smart move is taking a risk-based approach to internal controls, focusing on the ones that will make the most difference based on the possible threats out there and how likely they are to happen. Using automated tools can help, too—stuff like security information and event management (SIEM) systems and intrusion detection systems (IDS) can make monitoring controls a lot easier and more effective.

Regular independent audits and penetration testing help find weaknesses in Information and Communication Technology (ICT) systems. A layered security approach uses different controls to prevent, detect, and correct issues. Implementing these strategies can strengthen internal control in ICT.

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